Return Policy

Return & Refund Policy Thanks for shopping at RYNVEX. We want you to be completely satisfied with your purchase. If your gadget has a manufacturing defect or arrives damaged, we are here to help.

1. Return & Replacement Conditions (7 Days)We offer a 7-day hassle-free replacement warranty for eligible products. To be eligible for a return or replacement, please ensure that. The product develops a technical or manufacturing defect within 7 days of  delivery. The product must be unused and in the same condition that you received it. The product must be in its original, undamaged packaging, including all accessories, manuals, and boxes. You must provide the original invoice/cash memo or proof of purchase.

2. Non-Returnable Items We do not accept returns or replacements under the following conditions: Change of mind or if you simply do not like the product after opening it. Physical damage, liquid exposure, scratches, or burn marks caused by improper handling. Products sold under special clearance sales or flash deals (unless damaged during delivery).

3. Refunds Once we receive and inspect your returned item, we will notify you of the status. If your return is approved, we will initiate a refund to your original payment method (bKash, Nagad or Bank Transfer) within 3 to 5 business days.

4. Shipping Costs If the product is defective or damaged during transit, RYNVEX will bear the return shipping costs. However, for any other circumstances, the customer will be responsible for paying their own shipping costs for returning the item. Shipping costs are non-refundable.